Sweepr v1.3 continues our exciting progress to making customer self-service more intuitive, providing the best answers to consumer tech problems, and streamlining the management of support content.
In this video, John Maguire, Sweepr's Chief Product Officer, steps through some of the latest features of the Sweepr SaaS platform, v1.3, including:
• Interaction Editor our no-code / low code approach to rapidly configure, edit, test, and launch resolutions fast.
• Applying the power of machine learning for more intelligent resolution predictions.
• Making integration easy with our voice and mobile APIs and SDKs.